How we work

Choosing our services

We offer a range of options to help you to develop and polish specific pieces of work (coaching, editing, copy editing and proof-reading) as well as tuition (individual and course-based) to help you improve your writing skills.

Pricing

Prices for our packages are unique to each client, as we tailor each to your specific needs. However, we try to keep our prices as reasonable as possible, because we wish to be as inclusive an organisation as possible.

You are invited to contact us about any of our services to receive a free, no-obligation quote.

How do I know what I’ll get?

In order to make sure you are happy with the service we offer on your work, all our editing and coaching packages include a free specimen of feedback on a sample of your work. If it turns out not to meet your needs, you need not accept the contract for the work, or you can negotiate changes in approach.

Our communication style

We pride ourselves on being as friendly and approachable as possible, while providing a wholly professional service. We keep jargon and technical language to a minimum, and will try to explain everything in plain English.

We will communicate primarily through email, although live chat and phone communication can also be arranged for some work as appropriate.

Quality Assurance and Client Satisfaction

We work as a team at the Writing Tree, and provide each other with team observation and feedback to ensure we are giving a high quality service to all our clients. Our work is also monitored and quality assured by our Director to meet the highest standards possible.